Support

How can we help?

Need a hand with Floating Stickers? Send a support request with the details below so we can troubleshoot quickly.

What to include

  • Shopify shop domain
  • Theme name
  • Issue description
  • Screenshot or screen recording
  • Affected page type: homepage, product page, collection page, mobile, or all pages
  • Whether the issue involves sticker selection, draft saving, storefront display, custom uploads, or theme compatibility

Common topics

Beta note

Floating Stickers is currently preparing for hosted beta testing. Support responses may prioritize setup, compatibility, and storefront display issues.